Terms of use

In accordance with article 6 of French law no. 2004-575 of June 21, 2004 on confidence in the digital economy, users of the https://www.cryopipe.fr/ website are informed of the identity of the various parties involved in its creation and follow-up:

Website owner

• Company name : CRYOPIPE
• Legal form : Société à responsabilité limitée (sans autre indication)
• Address : 4 Chemin Des Quarts De La Ruelle, 26120 Malissard
• Share capital : 25 000 €

• E-mail address : contact@cryopipe.fr
• Phone number : 06 12 72 41 00

• SIRET : 932 196 462 00018
• RCS : RCS ROMANS 932196462
• VAT number: FR52932196462
• NAF : 4322B – Travaux d\’installation d\’équipements thermiques et de climatisation

Person(s) responsible for publication and processing of personal data

The persons responsible for the publication are : Marion CHIRON

Contact the publication managers: contact@cryopipe.fr

The persons responsible for the publication are natural persons.

Personal data controller: Marion CHIRON- contact@cryopipe.fr

Webmaster and host

The website creator is : Hémaphore, Création de sites internet à Valence – contact@hemaphore.fr
Thewebsite host is : o2switch – 222-224 Boulevard Gustave Flaubert, 63000 Clermont-Ferrand

The following disclaimers have been adapted from the template provided by Orson.io’s RGPD legal disclaimer generator.

• Customer: any professional or capable natural person within the meaning of articles 1123 et seq. of the French Civil Code, or legal entity, who visits the Site which is the subject of these general terms and conditions.

• Services: CRYOPIPE provides customers with :

• Content: All the elements making up the information on the Site, in particular text – images – videos.

• Customer information: Hereinafter referred to as “Information (s)” which correspond to all personal data that may be held by CRYOPIPE for the management of your account, customer relationship management and for analysis and statistical purposes.

• User: Internet user connecting to and using the above-mentioned site.

• Personal information: “Information which enables, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies” (article 4 of law no. 78-17 of January 6, 1978).

The terms “personal data”, “data subject”, “processor” and “sensitive data” have the meaning defined by the General Data Protection Regulation (GDPR: No. 2016-679)

The Site constitutes an intellectual work protected by the provisions of the French Intellectual Property Code and applicable international regulations. The Customer may not in any way reuse, transfer or exploit for his own account all or part of the elements or works on the Site.

Use of the https://www.cryopipe.fr/ website implies full acceptance of the general conditions of use described below. These conditions of use may be amended or supplemented at any time, and users of the https://www.cryopipe.fr/ website are therefore advised to consult them regularly.

This website is normally accessible to users at all times. However, may decide to interrupt the site for technical maintenance purposes, in which case it will endeavour to inform users of the dates and times of the intervention in advance. The https://www.cryopipe.fr/ website is regularly updated by CRYOPIPE, who is responsible for its content. Similarly, the legal notices may be modified at any time: they are nevertheless binding on the user, who is invited to refer to them as often as possible in order to review them.

The purpose of the https://www.cryopipe.fr/ website is to provide information concerning all the company’s activities. CRYOPIPE endeavors to provide information on the https://www.cryopipe.fr/ website that is as accurate as possible. However, it cannot be held responsible for any omissions, inaccuracies or failures to update information, whether these are its own fault or the fault of third-party partners who supply it.

All information on the https://www.cryopipe.fr/ website is provided for information purposes only, and is subject to change. Furthermore, the information provided on the https://www.cryopipe.fr/ website is not exhaustive. It is subject to modifications having been made since it was put online.

The site uses JavaScript technology. The website cannot be held responsible for any material damage arising from use of the site. In addition, users of the site undertake to access the site using recent, virus-free equipment and with the latest generation of up-to-date browsers. The https://www.cryopipe.fr/ website is hosted by a service provider in the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: no. 2016-679).

The aim is to provide a service that ensures the highest possible level of accessibility. The host ensures continuity of service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible time, in particular for maintenance purposes, to improve its infrastructures, in the event of infrastructure failure, or if the Services generate traffic deemed abnormal.

CRYOPIPE and the host cannot be held responsible in the event of malfunction of the Internet network, telephone lines or computer and telephony equipment, particularly due to network congestion preventing access to the server.

CRYOPIPE is the owner of the intellectual property rights and holds the usage rights to all elements accessible on the website, including texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is forbidden, except with the prior written authorization of CRYOPIPE.

CRYOPIPE may use royalty-free visuals such as Unsplash and Flaticon, or media purchased from dedicated sites such as Fotolia and Adobe Stock.

Any unauthorized use of the site or of any of the elements it contains will be considered as constituting an infringement and will be prosecuted in accordance with the provisions of articles L.335-2 et seq. of the French Intellectual Property Code.

CRYOPIPE acting as publisher of the https://www.cryopipe.fr/ website, is responsible for the quality and accuracy of the Content it publishes.

CRYOPIPE cannot be held responsible for any direct or indirect damage caused to the user’s equipment when accessing the https://www.cryopipe.fr/ website, and resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or incompatibility.

CRYOPIPE cannot be held responsible for indirect damages (such as loss of market or loss of opportunity) resulting from the use of the https://www.cryopipe.fr/ website. Users may ask questions in the contact area. CRYOPIPE reserves the right to delete, without prior notice, any content posted in this space that contravenes the legislation applicable in France, in particular provisions relating to data protection. Where applicable, CRYOPIPE also reserves the right to hold the user civilly and/or criminally liable, particularly in the event of messages of a racist, insulting, defamatory or pornographic nature, whatever the medium used (text, photographs, etc.).

The https://www.cryopipe.fr/ website contains a number of hyperlinks to other sites (partners, information, directories such as https://www.jesuisnumerique.fr/ …) set up with the authorization of the site owner. However, the site owner is unable to check the content of sites visited in this way, and therefore declines all responsibility for any risks of illicit content.

CRYOPIPE undertakes to ensure that the processing of personal data carried out on the https://www.cryopipe.fr/ website complies with the General Data Protection Regulation (RGPD) and the French Data Protection Act (Loi Informatique et Libertés).

8.2 Purpose of the data collected

CRYOPIPE may process some or all of the data collected on its website https://www.cryopipe.fr/:

• To enable navigation on the Site and the management and traceability of services ordered by the user: Site connection and usage data, invoicing, order history, etc.
• To prevent and combat computer fraud (spamming, hacking, etc.): hardware used for browsing, IP address, password (hashed), etc.
• To improve Site navigation: connection and usage data
• To conduct optional satisfaction surveys on https://www.cryopipe.fr/: email address
• For communication campaigns (sms, e-mail): telephone number, e-mail address

CRYOPIPE does not sell your personal data, which is therefore only used for statistical and analysis purposes. Under no circumstances will your data be passed on to third parties without your express prior consent.

8.3 Right of access, rectification and opposition

In accordance with current European regulations, users of https://www.cryopipe.fr/ have the following rights:

• right of access (Article 15 RGPD) and rectification (Article 16 RGPD), updating, completeness of Users’ data right to block or erase Users’ personal data (Article 17 RGPD), when they are inaccurate, incomplete, equivocal, outdated, or whose collection, use, communication or storage is prohibited
• right to withdraw consent at any time (article 13-2c RGPD)
• right to limit the processing of Users’ data (Article 18 RGPD).
• right to object to the processing of Users’ data (Article 21 RGPD).
• right to portability of data provided by Users, where such data is subject to automated processing based on their consent or on a contract (Article 20 RGPD)
• the right to define what happens to Users’ data after their death, and to choose to whom https://www.cryopipe.fr/ should communicate (or not) their data to a third party that they have previously designated

As soon as CRYOPIPE becomes aware of a User’s death, and in the absence of any instructions from the User, CRYOPIPE undertakes to destroy the User’s data, unless its retention is necessary for evidential purposes or to comply with a legal obligation.

If the User wishes to: find out how CRYOPIPE uses his/her Personal Data, ask to rectify them or object to their processing, the person in charge of processing personal data at CRYOPIPE is your contact for any request to exercise your rights regarding this processing.

Contact him electronically :

• Send an e-mail to contact@cryopipe.fr or make a request via our contact form.

contact him by post:

Marion CHIRON
CRYOPIPE
4 Chemin Des Quarts De La Ruelle
26120 Malissard

In this case, the User must indicate the Personal Data he/she would like CRYOPIPE to correct, update or delete, identifying him/herself precisely with a copy of an identity document (ID card or passport).

Requests for the deletion of Personal Data will be subject to the obligations imposed on CRYOPIPE by law, in particular as regards the retention or archiving of documents. Finally, https://www.cryopipe.fr/ users may lodge a complaint with the supervisory authorities, in particular the CNIL.

Our website uses various cookies to improve your experience of the site and our services. When browsing our website https://www.cryopipe.fr/, cookies may be automatically installed on your computer.

What is a Cookie?

A “cookie” is a small data file sent to the User’s browser and stored on the User’s terminal (e.g. computer, smartphone), (hereinafter “Cookies”). This file includes information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, and the date and time of access. Cookies are in no way likely to damage the User’s terminal.

Purpose of cookies

Cookies have many uses: they can be used to memorize your customer ID for a merchant site, the current contents of your shopping cart, an ID that enables us to track your browsing for statistical or advertising purposes, etc.

To find out more about cookies, how they work and how to object to them, please visit the CNIL website.

Types of cookies

• Internal cookies necessary for the site to function: These cookies enable the site to function optimally. You can refuse them and delete them using your browser settings, but your user experience may be degraded.
• Audience measurement cookies:In order to adapt the site to visitors’ requests, or simply to improve contact rates, we measure the number of visits, the number of pages viewed, as well as visitors’ activity on the site and the frequency with which they return. CRYOPIPE uses the Google Analytics statistical tool.
• Third-party cookies designed to enhance site interactivity: The https://www.cryopipe.fr/ site relies on services offered by third-party sites. These include, for example, videos broadcast on the site (Youtube, Dailymotion, etc.), sharing buttons or lists of publications from social networks, rating tools, and so on. These functionalities use third-party cookies deposited directly by these services, which you can deactivate at any time.

Cookie management

At any time, the User may choose to express and modify his or her wishes with regard to Cookies by clicking on the “Cookies” link at the bottom of each page of the website.

CRYOPIPE may occasionally employ web beacons (also known as “tags”, action tags, single-pixel GIFs, clear GIFs, invisible GIFs and one-to-one GIFs) and deploy them through a specialist web analytics partner who may be located (and therefore store related information, including the User’s IP address) in a foreign country.

These beacons are placed both in online advertisements enabling Internet users to access the Site, and on its various pages.

This technology enables CRYOPIPE to evaluate visitors’ responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the User’s use of the Site.

The external service provider may collect information on visitors to the Site and other Internet sites using these tags, compile reports on Site activity for CRYOPIPE, and provide other services relating to the use of the Site and the Internet.

Any dispute relating to the use of the https://www.cryopipe.fr/ website is subject to French law. Except in cases where the law does not allow it, exclusive jurisdiction is granted to the competent courts of RCS ROMANS 932196462.